Why WiBand?

OUR NETWORK

Understanding the critical nature of the service we provide to our customers, WiBand’s network is designed to deliver optimal performance and uptime. Combining the latest fixed wireless technology, fibre and multiple upstream connections at our core, our fully redundant network provides the reliability and performance our customers can count on.

OUR PROMISE

Every WiBand solution is backed by our Industry Leading Service Level Agreement (“SLA”); 99.9% Up-Time, < 60ms Latency, < 1% Packet Loss, < 4 Hours Mean-Time-to-Repair

OUR PEOPLE

Widely regarded as one of the best support organizations in the industry, our customers experience the highest level of personalized customer service starting from their local Sales Executive down to our highly skilled team of network technicians.

  • Symmetrical Bandwidth (Same Upload and Download Speed)
  • Flexible Service Packages
  • Private & Secure
  • Multiple Delivery Options – Wireless, Fibre, DSL or Cable
  • Multiple Upstream Providers
  • 24/7/365 Network Operations Centre
  • Expedited Installation Available (3 Business Days)
  • Scalable (1 Mbps – 1Gbps+)
  • 99.9% Service Level Agreement
  • Latency and Packet Loss Guarantees
  • Built- In Redundancy
  • Industry Leading Customer Service & Technical Support
  • Fast & Professional Installation

Services

Company Profile

WiBand Communications Corp. has been providing innovative custom communications solutions to our customers across Western Canada since 1999. Headquartered in Winnipeg, Manitoba, WiBand also has branch offices in Vancouver, Calgary, Edmonton and Regina, servicing over 100 urban and rural centres in British Columbia, Alberta, Manitoba and Saskatchewan.

WiBand Communications uses a combination of fixed wireless, fibre, cable and DSL to provide our customers with fully redundant internet and data solutions. Whether the solution is as simple as a basic commercial internet connection or as complex as the deployment of a multi-site MPLS network, WiBand consistently exceeds customer expectations by delivering reliable high quality solutions.

Our Mission

WiBand Communications understands the mission critical nature of the service we provide to our clients. From installation timelines to connection up-time, WiBand has a strong sense of urgency and responds to our clients faster than our competitors. We consider our clients partners and deal with them with the highest level of integrity. We build better connections – with our clients, for our clients.

Our Message

Building Better Connections through…

  • Our People – Committed to customer service excellence, our customers can count on us.
  • Our Network – Designed to deliver optimal performance and uptime.
  • Our Customers – Flexible, custom solutions that fit our customer’s needs.
  • Our Promise – Superior customer service backed by our Industry Leading service guarantees.

Our Vision

Profitable growth through superior customer service, reliability, and performance.

Our People

Our skilled and dedicated team is the reason for our continued success. Learn more about the people behind WiBand.

Coverage Area

wiband-coverage-map2

WiBand has and will continue to expand into new locations to support our new and existing customers’ needs. Please do not hesitate to contact one of our Sales Executives at either 1-866-469-4226 or sales@wiband.com to check for availability in your area.

Support

At WiBand we pride ourselves on exceptional service and support for our clients which is why our skilled technicians are available to help you 24 hours a day, 7 days a week, 365 days a year.

Commercial Clients Phone: 1-866-469-4226
Support Hours: 24 Hours a Day

Email: support@wiband.com
(Email is only answered during regular business hours. For all emergency/time sensitive after-hours support, please call the number above.)

CONTACT US

24/7/365 Customer Support

FAQ

Answers to common questions

Contact Us

Customer Support

Commercial Clients Phone: 1-866-469-4226
Support Hours: 24 Hours a Day

Email

General Inquiries: webcontact@wiband.com
Technical Support: support@wiband.com
Sales inquiries: sales@wiband.com

(Email is only answered during regular business hours. For all emergency/time sensitive after-hours support, please call the number above.) 

Our Locations: